Terms & Conditions

1. Introduction

Welcome to ph99, an online casino and sports betting platform operated for players in Bangladesh and accessible at ph99.cam. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User") and ph99. They govern your use of all services, games, promotions, and features available on our platform.

By registering an account, making a deposit, or placing a wager on ph99, you confirm that you have read, understood, and accepted these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately discontinue your use of the platform.

ph99 reserves the right to update or modify these Terms at any time. Material changes will be communicated to registered users. Continued use of the platform following any amendment constitutes your acceptance of the revised Terms.

2. Eligibility

To open an account and use ph99 services, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. ph99 strictly enforces a 21+ policy and does not permit access to underage individuals.
• You must be a natural person with full legal capacity to enter into a binding contract under the laws applicable to you.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law.
• You must not be a self-excluded player or an individual previously suspended or terminated by ph99.

3. Account Registration & Verification

Each player is permitted to hold one (1) account only. Multiple accounts held by the same individual are strictly prohibited and may result in the immediate closure of all associated accounts and forfeiture of any balances held therein. ph99 employs identity verification processes to detect and prevent duplicate registrations.

You agree to provide accurate, current, and complete information during registration and to keep your account details up to date at all times. ph99 may request supporting documents to verify your identity, age, or payment method. Failure to provide requested documentation within a reasonable time may result in account suspension.

• You are solely responsible for maintaining the confidentiality of your login credentials. Do not share your password with any third party.
• ph99 will not be liable for any loss resulting from unauthorised access to your account caused by your failure to safeguard your credentials.
• You must notify ph99 immediately if you suspect any unauthorised use of your account or security breach.

4. Deposits, Withdrawals & Payments

ph99 supports a range of payment methods designed for Bangladeshi players, including bKash, Nagad, Rocket, Upay, and select bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, and others. All transactions are processed in Bangladeshi Taka (BDT).

The following rules apply to all deposit and withdrawal transactions on ph99:

• Minimum deposit amounts and minimum withdrawal thresholds may apply and are displayed at the time of transaction. ph99 reserves the right to revise these thresholds at any time.
• Withdrawals will only be processed to the same payment method used for the most recent deposit, subject to KYC verification being complete.
• ph99 does not accept third-party deposits. The payment account used must be registered in your own name.
• ph99 is not responsible for delays caused by payment service providers, network downtime, or financial institution processing times.

Any suspected fraudulent, manipulated, or collusive behaviour in connection with deposits or withdrawals will result in immediate account suspension and may be referred to the appropriate authorities.

5. Bonuses & Promotions

ph99 offers various bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as Eid, Pohela Boishakh, IPL, and the BPL. All bonuses are subject to specific terms and wagering requirements that will be stated clearly at the time each offer is published.

The following general conditions apply to all bonus offers unless specifically stated otherwise:

• Bonus funds must meet the applicable wagering requirement (rollover) before any withdrawal of winnings derived from bonus play can be processed.
• Bonuses are intended for recreational players only. ph99 reserves the right to void bonuses and cancel related winnings if abuse, fraud, or exploitation of promotional terms is detected.
• Bonuses are non-transferable and cannot be exchanged for cash directly without satisfying wagering requirements.
• ph99 may, at its discretion, impose a maximum win cap on winnings derived from free spin bonuses or other promotional offers.

6. Responsible Gaming

ph99 is committed to promoting responsible gaming among all players. We encourage players to set personal deposit limits, session time limits, and to take advantage of self-exclusion tools where needed. If you feel that gambling is negatively affecting your personal life, finances, or relationships, we strongly urge you to seek help and make use of the self-exclusion options available in your account settings.

ph99 enforces a strict 21+ age policy. We do not permit persons under the age of 21 to register or use our platform under any circumstances. Players who suspect they may be developing a gambling problem are encouraged to visit our Responsible Gaming page for further guidance and support resources.

7. Prohibited Activities

The following activities are strictly prohibited on ph99 and will result in immediate account termination, forfeiture of funds, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any other artificial method to exploit games, bonuses, or platform systems.
• Engaging in money laundering, collusion, match-fixing, or any activity that constitutes fraud or financial crime under applicable laws.
• Registering under a false identity, providing falsified documentation, or misrepresenting your age or location.
• Sharing, selling, or transferring your ph99 account to any other person.

8. Intellectual Property

All content on ph99, including but not limited to logos, graphics, text, game interfaces, software, and user interface elements, is the exclusive property of ph99 or its licensed partners. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial recreational purposes. Reproduction, distribution, modification, or commercial use of any ph99 content without prior written consent is strictly prohibited.

9. Limitation of Liability

ph99 provides its platform on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, ph99 disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. ph99 does not guarantee that the platform will be uninterrupted, error-free, or fully secure at all times.

Under no circumstances shall ph99, its directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, or loss of business opportunities. Nothing in these Terms shall exclude liability for death or personal injury caused by negligence.

10. Amendments to These Terms

ph99 reserves the right to amend, update, or replace these Terms at any time without prior notice, except where required by applicable law. The most current version of the Terms will always be available on this page. We may also notify registered users of material changes via the email address associated with their account. Your continued use of the ph99 platform after any changes constitutes acceptance of the amended Terms.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with applicable law. In the event of any dispute arising from these Terms or your use of ph99, we encourage you to contact our support team in the first instance so that we may resolve the matter amicably. ph99 is committed to providing a fair, transparent, and timely resolution process for all player disputes. ph99 operates as a safe and reliable platform using SSL encryption and fair play practices to protect our players at all times.